Privacy Policy
Premier Pain Management Arizona (“we,” “us,” or “our”) operates https://premierpainaz.com/ and provides comprehensive pain management, chiropractic care, and interventional procedures at our three convenient Arizona locations:
- Phoenix (Maryvale): 7141 W Thomas Rd, Ste 101, Phoenix, AZ 85033
- Mesa: 1955 S Val Vista Dr, Ste 126, Mesa, AZ 85204
- Queen Creek: 20008 S Ellsworth Rd, Ste 105, Queen Creek, AZ 85142
We are committed to protecting your privacy.
- Website Privacy Statement
This statement applies to information collected through our website at https://premierpainaz.com/ and governs our data collection and use practices. By using our website, you consent to the data practices described in this statement.
Information We Collect We may collect:
- Personally identifiable information you provide (name, email address, home or work address, telephone number) through contact forms or appointment requests.
- Anonymous demographic information (ZIP code, age, gender, preferences, interests).
- Technical information automatically collected (IP address, browser type, domain names, access times, referring website addresses).
How We Use Your Information We use this information to:
- Operate and improve our website
- Deliver the services you request (appointments, pain management information, etc.)
- Inform you about our products, services, or special offers (only with your consent)
- Conduct surveys or research to improve our care
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixel tags) to personalize your online experience and analyze site usage. Cookies are small text files placed on your device by our web server. They are uniquely assigned to you and can only be read by our website. Cookies cannot run programs or deliver viruses to your computer.
We may also use third-party analytics services (such as Google Analytics) that collect information about your use of our website. These services may use cookies and other tracking technologies to help us analyze how users interact with our site.
You may disable cookies through your browser settings; however, doing so may limit certain functionality of our website.
Security We secure your information in a controlled environment and use encryption (such as SSL) for data transmitted over the internet.
Not Track Signals
California law (CalOPPA) requires us to disclose how we respond to “Do Not Track” (DNT) signals from web browsers. At this time, our website does not respond to Do Not Track signals. We continue to collect information as described in this Privacy Policy regardless of whether a Do Not Track signal is received from your browser.
How We Share Your Information
We do not sell, rent, or lease your personally identifiable information to third parties. We may share it with trusted service partners who assist us in operating the website, providing customer support, or delivering services. These partners are contractually prohibited from using your information for any other purpose and are required to maintain confidentiality.
We will disclose your information without prior notice only when required to do so by law, or in good faith belief that such action is necessary to:
1. Comply with applicable laws, regulations, or legal process;
2. Protect and defend the rights or property of Premier Pain Management Arizona;
3. Act under urgent circumstances to protect the personal safety of our patients, website users, or the public.
Your Rights — California Residents (CalOPPA & CCPA)
Under the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA), California residents have the following rights with respect to their personally identifiable information collected through our website:
Right to Know
You may request disclosure of: (a) the categories and specific pieces of personal information we have collected about you; (b) the categories of sources from which your information was collected; (c) the business purposes for collecting it; and (d) any third parties with whom it has been shared.
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (for example, information we are required to retain for legal or healthcare compliance purposes).
Right to Opt Out of Sale
We do not sell your personal information. If this practice ever changes, we will update this policy and provide a clear opt-out mechanism before doing so.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. You will not receive a different level of service or be charged different prices as a result of exercising these rights.
How to Exercise Your Rights
To submit a privacy request, please contact our Privacy Officer:
Privacy Officer — Premier Pain Management Arizona
Phone: (480) 954-2491
Email: [email protected]
We will respond to verified requests within 45 days. We may need to verify your identity before processing your request to protect your information from unauthorized access.
Security
We secure your information in a controlled, protected environment. We use encryption (such as SSL/TLS) for data transmitted over the internet and implement generally accepted industry standards to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Despite these measures, no data transmission or storage system is guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we may delete it.
Changes to This Statement
We reserve the right to update this Privacy Statement at any time. Changes will be reflected by an updated Effective Date at the top of this document. Continued use of our website after any changes constitutes your acceptance of the updated statement.
- HIPAA Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice applies to all protected health information (“PHI”) created or received by Premier Pain Management Arizona in the course of providing your care.
How We May Use and Disclose Your Protected Health Information (PHI) We may use or disclose your PHI for:
- Treatment – Providing pain management, injections, chiropractic care, and related services.
- Payment – Billing your insurance or processing auto-accident claims.
- Healthcare Operations – Quality improvement, scheduling, and internal business reviews.
- Required by Law or for public health and safety needs.
- Business associates (e.g., billing companies, laboratories, transcription services) under written agreements that protect your privacy.
Your Rights You have the right to:
- Request a copy of this notice.
- Inspect and copy your PHI (with limited exceptions).
- Request amendments to your medical records.
- Request restrictions on certain uses and disclosures of your PHI.
- Request confidential communications (e.g., alternative contact methods).
- Receive an accounting of certain disclosures of your PHI.
- File a complaint if you believe your rights have been violated.
Complaints If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services, Office for Civil Rights.
Changes to This Notice We reserve the right to change our practices and this notice. Any revised notice will be posted on our website and available at all three locations.
Contact Information Privacy Officer Premier Pain Management Arizona Phone: (480) 954-2491 Email: [email protected]